There’s another aspect of business ownership that a lot of people probably don’t take into account, and that’s the amount of expenses that can come with owning a business of any sort. Over the weekend we found that there was a leak in our roof, as can be expected when you own a property that is centennial. It’s a little difficult to find a company that can handle this type of job, which is why we hit it lucky calling one local Louisville roofing company, who has just the skillset needed to turn the tide that was making it’s way through our ceilings. Fortunately the issue was in my sisters room and not one of the guests, not to say that my sister should be the one with water dripping on her forehead.
Things like these can surely put a hit into your pocketbook, but fortunately we have been popular enough this season that we didn’t have to figure out somewhere else to save money. We enjoy doing all we can for our guests, and so when we need to cut down on quality in one department or another, it’s something that truly upsets us. My grandparents have always passed on the wisdom that if you do all you can for your customers, they will stay loyal. And that’s true to a point, we have certain elderly couples that have been coming here since they were newlywed couples, and some guests that have been recurring from years gone by, to last year alone.
This house is like an extension of ourselves, so when we can’t present it in the best life it’s something that we truly take personally. I’m not sure if all owners feel this way, but personally I wouldn’t want to rent from someone who didn’t. Those who look only at the bottom line, miss all there is above and beyond it. And it’s the people that truly make this place worth staying in, and by people I talk about our guests. The various lives of strangers that have passed through these doors, the years of stories that we have heard.
Today is my gardening day, so I probably shouldn’t linger on here. Presenting the best possible curb appeal is also one of our golden rules, and the weeds aren’t going to pull themselves out. At my mid thirties I already feel like an old man on these days though, so much bending and scooping, by the end of it I just want to soak in a tub of Epsom salts until I look as old as I feel. But there’s something about the work when you look back on it, when you start by looking at something you want to change, the end result, as you stand there and get to be the first to admire all that you’ve done that makes the work seem not to be as bad as you may remember it. So off I go, until the next time we meet internet friends.